Contact Us
We're Ready to Assist
At Klyverro, we aim to make every shopping experience straightforward, from exploring office stationery and workplace essentials to receiving your order.
Whether you need product information, payment assistance, delivery updates, or guidance on returns and refunds, our customer support team is here to help.
Email: service@klyverro.com
Phone: +86 13568816111
For inquiries about an existing purchase, please include your order number and the email address used at checkout. If you are reporting a product issue, photographs or videos may also help us understand the situation and provide appropriate assistance.
Business and Company Information
Klyverro is operated by Sichuan Maibingxiang Trading Co., Ltd.
Our company oversees the operation of the Klyverro online store, including order coordination, customer inquiries, shipping assistance, and after-sales service.
Brand Name: Klyverro
Company Name: Sichuan Maibingxiang Trading Co., Ltd.
Business Address:
Room 1802, 18th Floor, Building 1, No. 158 Ruixiang Road, Banzhuyuan Subdistrict, Xindu District, Chengdu, Sichuan Province, China
Customer Support Email: service@klyverro.com
Customer Support Phone: +86 13568816111
Order and Delivery Assistance
If your order has not arrived within the estimated delivery period, your tracking information has not changed for an extended time, or you believe a package is missing, please contact us with your order number and any available tracking details.
Our team will review the available information and explain the next steps.
If the carrier marks a shipment as “Delivered” but you have not received it, please reach out to us for assistance. A delivery scan alone does not automatically prevent us from reviewing your inquiry.
For faster assistance, please ensure that your shipping address and order details are accurate when contacting our team.
Returns, Refunds, and Cancellations
If you wish to return a product, request a refund, or cancel an order, please email service@klyverro.com before sending any item back.
We will review your request and, where applicable, provide the designated return address and instructions.
Please do not send returned items to our business address unless our customer support team has explicitly authorized you to do so.
For information about eligible returns, return shipping responsibilities, cancellation requirements, and refund timelines, please consult our Return & Refund Policy.
Our Customer Service Approach
We strive to provide helpful responses and clear guidance for questions about office stationery, product specifications, orders, shipping, and after-sales requests.
When contacting us about a purchase, including your order number and checkout email address will help us locate the relevant records and assist you more efficiently.
Thank you for choosing Klyverro. We appreciate your trust and look forward to helping with your everyday office and stationery needs.